You should always check that the contact information you provide is correct before creating a customer account or proceeding to payment.
You are responsible for maintaining your own username and password, where required to access your customer account. You should ensure that you store your username and password securely and that the details required to access your customer account are not provided to another party.
As a customer you are responsible for your customer account and actions taken within it. If you are aware or suspect that your customer account username and password or other details have become known to a third party, you should inform us immediately.
Creative Treasures takes your privacy seriously. We are registered under and comply with the Data Protection Act 1998.
Payment can be made securely through paypal, transfer funds directly from your own login or pay online with your debit or credit card. Paying with paypal is fast, free and private. Merchants never see your financial information. You do not need to hold a paypal account to pay via a credit or debit card.
Product Pricing and Title
We make every effort to ensure that the pricing displayed on our website is correct. However, if an error in the pricing of a product is found we reserve the right to either cancel your order or contact you to arrange payment of any extra sum due or refund any over-payment made by you (as applicable). The processing of an order can be cancelled or corrected by us at anytime up to the shipment of that order and any related items.
We reserve the right to alter all product pricing without notice.
Returns and Refunds
Please contact us by email email@example.com if you are unhappy with your order. We are unable to accept returns of cut lengths of ribbon /lace if ordered in error. You are responsible for paying any postage or shipping costs incurred when returning the product. We will not issue refunds for any items lost or stolen in transit to us.